Shipping & Return Policy
SHIPPING & HANDLING:
- Standard shipping with USPS (FedEx or UPS available upon request)
- Processing time: 3-5 days
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Estimated cost: $10 USPS
Exact price and timing is calculated at checkout.
At Nadina's, we offer 1 free travel size creme with every order (valued at $6.50 each) as a courtesy for shipping costs.
*Nadina's Cremes is not responsible for lost or stolen packages. It is the responsibility of the customer to enter the correct shipping address. Please contact us at nadinascremes@icloud.com if you believe your shipping address is incorrect.
Return & Exchange Policy
We want you to love your purchase. If for any reason you are not completely satisfied, we gladly accept returns and exchanges within 30 days of delivery.
Eligibility for Returns/Exchanges:
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Items with workshop flaws, defects, or damages.
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Items you are unsatisfied with, provided they are unused, in original condition, and have all tags intact.
Return & Exchange Options:
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Even exchange for the same product or another item of equal value.
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Refund of 50% of the purchase price.
Important Notes:
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All customers are responsible for return and exchange shipping costs.
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Returns/exchanges must be pre-approved. Please contact us at nadinascremes@icloud.com before sending back your item.
*For more information about ordering questions or resources, visit https://nadinascremes.com/pages/ordering-q-a or email nadinascremes@icloud.com if your question is not answered.