Shipping & Return Policy

SHIPPING & HANDLING:

  • Standard shipping with USPS (FedEx or UPS available upon request)
  • Processing time: 3-5 days
  • Estimated cost: $10 USPS

Exact price and timing is calculated at checkout.

At Nadina's, we offer 1 free travel size creme with every order (valued at $6.50 each) as a courtesy for shipping costs.

*Nadina's Cremes is not responsible for lost or stolen packages. It is the responsibility of the customer to enter the correct shipping address. Please contact us at nadinascremes@icloud.com if you believe your shipping address is incorrect. 

 

RETURNS:

Returns/exchanges are allowed up to 30 days from the delivery date are accepted with a full reimbursement. Please contact nadinascremes@icloud.com to approve a return or exchange.

Returns/exchanges are accepted for:

  • Flaws in workshop
  • Defects 
  • Damages
  • Unsatisfied with item (only if the item is unused with the tag intact)

Returns will be fulfilled 3-5 days from the date the return is approved. 

 

*For more information about ordering questions or resources, visit https://nadinascremes.com/pages/ordering-q-a or email nadinascremes@icloud.com if your question is not answered.